• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-27-2018 09:16 AM

HP Recommended

@Happyxmas

 

Thanks for replying. 

 

If you have are comfortable in opening up your computer, try re-seating the Wi-Fi module. Please refer to page# 49 from the Service Guide for steps.

 

Let me know. 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎12-27-2018 09:50 AM

HP Recommended

Hi, following the service gude instructions, I've re-seated the WiFi Module again (I did this a couple of days ago as well) but it hasn't helped 😞

Was this reply helpful? Yes No

‎12-27-2018 11:04 AM

HP Recommended

@Happyxmas

 

Thanks for replying. This indicates a hardware issue.  I have sent you a Private Message with the details about the service options.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.