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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎07-20-2017 03:32 AM

HP Recommended
Product: e4x59pa#acj
Operating System: Microsoft Windows 7 (32-bit)

i am not able to connect to wifi. my sm bus controller and bluetooth controller are in yellow exclamatery mark in control manager. please help.

3 REPLIES 3

‎07-20-2017 06:57 AM

HP Recommended

Hi:

 

You need these drivers for the devices you mentioned...

 

Smbus controller.  Install this driver first and restart the PC.

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56670.exe

 

Wifi:

 

This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57501-58000/sp57538.exe

 

Bluetooth:

 

This package contains the driver installation package for the Ralink Bluetooth in the supported notebook running supported operating systems.

 

http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59632.exe

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‎07-20-2017 07:56 AM

HP Recommended

thanks for the reply. Bluetooth driver got installed but wifi is still not working. 

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‎07-20-2017 08:46 AM

HP Recommended

You're very welcome.

 

If you see a Ralink wifi adapter listed under the network adapters device manager category, and when you click on it and shows its status as working, unfortunately, I wouldn't know what the problem could be.

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