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07-26-2020 03:19 PM
Both devices have Bluetooth and actually recognize each other. However, I cant sync them, i.e. show what's in the cell's display on the computer screen and vise versa.
07-28-2020 06:13 PM
@RQJ_8 Welcome to HP Community!
I understand that you are unable to sync with phone.
Please install the Realtek RTL8xxx Series Bluetooth Driver
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same
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