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‎08-18-2020 01:29 AM

HP Recommended
Product: Y9Q66PC#ACJ
Operating System: Microsoft Windows 10 (64-bit)

i am unable to install Bluetooth driver Realtek RTL8723BE  sp82221.exe in my HP 245 G5 Notebook PC.  i searched for Broadcom driver ,but i did not get. 
Screenshot (55).png

 

Screenshot (56).png

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2020 07:10 AM - edited ‎08-18-2020 07:14 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter.

 

https://partsurfer.hp.com/Search.aspx?searchText=Y9Q66PC

 

That model adapter is the Realtek model that is not a combination wifi/bluetooth adapter.

 

You have two options...purchase an external USB bluetooth adapter.

 

Replace and upgrade the Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter with the Realtek RTL8821CE dual band AC adapter with bluetooth.

 

This version of that model card on Ali Express would work fine, since it indicates it is for HP notebooks...

 

https://www.aliexpress.com/item/4001245795190.html?spm=a2g0o.productlist.0.0.60931661eNySw9&algo_pvi...

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c05227925

View solution in original post

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3 REPLIES 3

‎08-18-2020 07:10 AM - edited ‎08-18-2020 07:14 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter.

 

https://partsurfer.hp.com/Search.aspx?searchText=Y9Q66PC

 

That model adapter is the Realtek model that is not a combination wifi/bluetooth adapter.

 

You have two options...purchase an external USB bluetooth adapter.

 

Replace and upgrade the Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter with the Realtek RTL8821CE dual band AC adapter with bluetooth.

 

This version of that model card on Ali Express would work fine, since it indicates it is for HP notebooks...

 

https://www.aliexpress.com/item/4001245795190.html?spm=a2g0o.productlist.0.0.60931661eNySw9&algo_pvi...

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c05227925

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‎09-27-2020 02:23 AM

HP Recommended

okk,thanks

 

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‎09-27-2020 07:09 AM

HP Recommended

You're very welcome.

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