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HP Recommended
Example: QE071UA#ABA
Microsoft Windows 10 (64-bit)

HP pravilion dv6 note book pc

product # QE071UA#ABA

cant find driver for wifi 

1 REPLY 1
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10, and the RT5390 doesn't work on W10.

 

It completely disappears from the device manager.  You will need to purchase an external USB wifi adapter.

 

This was the only W10 driver that was released for the RT5390, but it is almost 5 years old and only worked on the first two builds of W10.

 

5.0.57.0    Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

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