02-27-2017 01:15 PM
I have read and tried solutions from previous post without success. What is the next step?
02-28-2017 12:52 PM
Hello, @MDeFries – Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others!
I understand that you are having issues while connecting your HP notebook to the internet. I will certainly do my best to help you with this issue 🙂
Let’s try to first fix the issue by following HP guided solutions. Go to http://hp.care/2dxtyT5 and click on the correct choices to get step by step instructions to fix the issue.
Alternatively, try the step 4 & step 5 mentioned here: http://hp.care/2ci3ygv
Please let me know if this resolves the issue, or if you require further assistance.
Thank you and have a great day!
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