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MDeFries Student
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internet drops, wifi is 100%, have to disconnect and reconnect to get internet back

15-ba009dx
Microsoft Windows 10 (64-bit)

I have read and tried solutions from previous post without success. What is the next step?

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internet drops, wifi is 100%, have to disconnect and reconnect to get internet back

Hello, @MDeFries – Hope you are well 🙂

 

Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others!

 

I understand that you are having issues while connecting your HP notebook to the internet. I will certainly do my best to help you with this issue 🙂

 

Let’s try to first fix the issue by following HP guided solutions. Go to http://hp.care/2dxtyT5 and click on the correct choices to get step by step instructions to fix the issue.

 

Alternatively, try the step 4 & step 5 mentioned here: http://hp.care/2ci3ygv 
 

Please let me know if this resolves the issue, or if you require further assistance.

Thank you and have a great day!

Cheers 🙂


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DVortex
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