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- internet is garbage. constantly kicks out

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08-06-2023 11:01 AM
The internet constantly kicks out of my eero mesh. My other work computer works absolutely fine. The HP, however, freezes on webpages and won't perform the most basic of functions. Is there something wrong with this particular modem? Please help!
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-G11PN31G
System Manufacturer HP
System Model HP Laptop 15-da0xxx
System Type x64-based PC
System SKU 3FR23AV
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.36, 2/3/2021
SMBIOS Version 3.0
Embedded Controller Version 80.50
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 84A6
BaseBoard Version 80.50
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name LAPTOP-G11PN31G\andre
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.91 GB
Available Physical Memory 2.97 GB
Total Virtual Memory 9.16 GB
Available Virtual Memory 3.58 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Product Type Realtek RTL8723DE 802.11b/g/n PCIe Adapter
08-06-2023 12:21 PM
Welcome to the HP Community --
If the Mesh network is changing frequencies, the system might be kicked off the network.
Reference
Excperted
General Description
The Realtek RTL8723DE is an 802.11bgn 2.4G single-chip that integrates Wireless LAN (WLAN) and a network PCIe interface controller with integrated Bluetooth 5.0 USB interface controller. It combines a WLAN MAC, a 1T1R capable WLAN baseband, and WLAN RF in a single chip. The RTL8723DE provides a complete solution for a high-throughput performance and low power consumption integrated wireless LAN device.
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References / Resources
HP - Wireless Center > Section: Common Questions > Topic Printer no longer works on network
Section: Mesh Networks
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