ip adress issue

[khan553]

system is not getting the ip adress

[Riddle_Decipher]

@khan553 Welcome to HP Community!

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, you may have to renew the IP to start the internet connection.

• Press Win + X Key and select Administrator Command Prompt.
• Type: ‘ipconfig/release’ and hit enter
• Type: ‘ipconfig/renew’ and hit enter.
• These steps will renew the IP Address of your PC and will force the PC to request for a new IP address and discard the old one.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.