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HP Recommended
hp envy x360 laptop
Microsoft Windows 10 (64-bit)

This is a brand new hp laptop and have no problems keeping Wi-Fi connection when open and using, but if I close lid and it goes into sleep mode, most of the time when I reopen it to start using it has lost the wi-fi connection and I have to restart to get it back, don't know what is happening.

2 REPLIES 2
HP Recommended

@Edwin1941 

 

You have to keep it up during sleep. Please try:


   (a) Open Device Manager,

   (b) Locate Network adapters, Wifi adapter

   (c) Right click and select Properties

   (d) Go to Power Management and remove tick as shown

 

            wifi sleep.png


   (e) Click Apply/Ok


Note: I keep tick on my machine.


Regards.

BH
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>
HP Recommended

When I went to properties, there is no power management option, but thank you for the try.

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