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HP Recommended
HP Laptop PC 14-d2000 (2D127AV)
Microsoft Windows 11

i recently upgraded my shaw gateway to their new wifi 6 xb7 router/gateway. when i first hooked it up it said i was connected to wifi 6. but when i go into settings and check my wifi status it says that i am connected to wifi 5 protocol. i have the latest drivers and have rolled back to earlier driver and that does not work either. i have the intel ax120 160mhz nework adapter. i have no problems with internet not working or connection issues other than once in awhile the wifi icon shows the globe in the tray but i still have internet access. i have read that there is a problem with intel wifi adapter

thanks so much

 

 

 

 

 

 

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