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‎10-12-2017 11:55 AM

HP Recommended
Product: hp stream 14
Operating System: Microsoft Windows 7 (32-bit)

looking form drivers for windows 7 wifi and bluetooth 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2017 01:06 PM

HP Recommended

You're very welcome.

 

Here are the W7 32 bit wifi and bluetooth drivers you need for those ID's...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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20 REPLIES 20

‎10-12-2017 12:17 PM

HP Recommended

Hi:

 

That is not enough information to give you an answer.

 

Please post the hardware ID for the device you see listed under an Other Devices category in the device manager, labeled as a Network Controller.

 

The Network Controller is the generic name for the wireless network adapter when it needs to have a driver installed.

 

Use this guide for how to find the hardware ID, and then I will post the links to the wifi and bluetooth drivers you need.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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‎10-12-2017 12:27 PM

HP Recommended

Thank you for your help!  The ID is

 

PCI\VEN_14E4&DEV_4365&SUBSYS_2232103C&REV_01

PCI\VEN_14E4&DEV_4365&SUBSYS_2232103C 

PCI\VEN_14E4&DEV_4365&CC_028000

PCI\VEN_14E4&DEV_4365&CC_0280

 

And the other ID is

 

USB\VID_0A5C&PID_216D&REV_0112

USB\VID_0A5C&PID_216D

 

Yuo are very welcome

Was this reply helpful? Yes No

‎10-12-2017 01:06 PM

HP Recommended

You're very welcome.

 

Here are the W7 32 bit wifi and bluetooth drivers you need for those ID's...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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‎10-12-2017 01:10 PM

HP Recommended

thank you 

 

thank you 

 

thank you sooooo much!!!

 

I will try right now!!!!!

 

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‎10-12-2017 01:55 PM

HP Recommended

It works!!!!!

 

I love you man!!!!!

 

thank you so much!!!!

 

My son is veeeerrryyy happy with his laptop now!!!!!!

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‎10-12-2017 01:55 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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‎10-12-2017 02:20 PM

HP Recommended
Ohh my god! Sorry friend, coud you help my again? I have got another driver lost... Its my sd slot.. ID SD\VID_00&OID_0000&PID_&REV_0.0 Thanks for your support again
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‎10-12-2017 02:21 PM

HP Recommended
Ohh my god! Sorry friend, coud you help my again? I have got another driver lost... Its my sd slot.. ID SD\VID_00&OID_0000&PID_&REV_0.0 Thanks for your support again
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‎10-12-2017 02:30 PM

HP Recommended

Hi:

 

What is the full model number or product number of the notebook?

 

The product number can be found on the same sticker as the serial number.

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