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- lost the usb dongle for mouse and keyboard

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01-22-2023 01:28 AM
i have hp 24 inch all in one pc. recently i lost the usb dongle for mouse and keyboard. is there a way to buy the dongle only without buying the keyboard and mouse set?
also my brother also has the same brand and model of the hp all in one i have. we bought at the same time. it is hp paviliion all in one. i borrowed his dongle to see if it will work in mine. but unfortunately it does not work.
i am not happy why hp make this so difficult.
01-22-2023 09:32 AM
No, you can't use dongle from your brother's machine, just thinking both of you using same dongle and sit close to each other. Can you stop your brother control your machine ?
Does your mouse support Link-5 ? If not, you have to buy a new set (dongle, mouse and keyboard)
Regards.
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