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- HP Community
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- Notebook Wireless and Networking
- mi bluetooh no funciona o no esta instalada

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08-21-2023 11:48 PM - edited 08-21-2023 11:49 PM
Hola buenas noches nesesito ayuda eh tenido problemas con mi bluetooh desde unas actualizaciones que no me funciona o mejor dicho por alguna rrara razon me lo desintalo al querer actualizar algo como algun controlador o otra cosa que iso que no fuera compatible con mi bluetooh y dejo de funcionar ... Trato de revisar y me sale bluetooh device .... y seleccionar dice RALINK BLUETOOH PCIe adapter con signo de interrogacion y al entrar en propiedades sale error 39 por controlador dañado o no se encuentra... eh tratado con varias opciones desde acualizar drivers y asistentes y viendo problemas de youtube pero nada y mi paciencia se acaba ...😪
08-22-2023 07:48 AM - edited 08-22-2023 07:48 AM
Hi:
If you are running W10, this is the only Bluetooth driver Ralink released for the Ralink 4.0 Bluetooth:
MediaTek (Ralink) Bluetooth Software Driver
11.0.761.0
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe
If your notebook has a Ralink Bluetooth 3.0 or older version Bluetooth adapter, they are not supported for W10 and no drivers exist.
You'll have to use a USB Bluetooth adapter that has support for Windows 10.
08-22-2023 11:32 AM
Hi @christoxander !
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