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microsoft outlook mail

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I am renting at a house,  the house has att wifi    everything has been working until today, the email  outlook send and receive does not work  error message  can't connect to smtp    Why not

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Hello, @jim210 – Hope you are well 🙂
 

Thanks for stopping by HP Support forums! I’d like to be of your assistance 🙂


I understand that you are having issues while using the MS Outlook mail. It sounds like an issue with Microsoft Office package or with the Internet service provider. But I would like jump in with a couple of suggestions.

 

  • Go to Control Panel – Locate and select Mail (32-bit).
  • If the option is not listed then you might need to change the “view by” to “Large Icon or “Small icon” to see the option.
  • Once the “Mail Setup” option is opened, click and select “E-Mail Accounts”.
  • Now click on your mail account and select the “Repair” option and follow the online instructions.


Alternatively, check the Microsoft forum board discussing the same issue: http://hp.care/2gsQm8G
 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


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I fix the problem  after rebooting the att wifi router 2 times the smpt came back   and works again  

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