my device is not searching any wifi network

[techbull]

hello there,my hp pavilion g6 device is not searching wifi network.i have already installed the all latest driver updates and my device is up to date but still i am having issue of wifi not searching the network please do help i have searched many ways to solve but they didnt work so plz help me to do something.kindly reply fast.(NO WIFI NETWORK FOUND).my wifi network is working on all devices very fine but not on this device.

[asmita6658]

Hi @techbull

Welcome to the HP Support Community. 

To better assist you - Were there any recent changes made to the computer? 

While you respond to that, try these steps -

Step 1 Network Troubleshooter -
1) In the search box, type and open "Troubleshooter".
2) Click on "Network and Internet".
3) Click on "Internet Connections". 

Step 2 Run Network commands -
1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.

Step 3 Re-install the Network Adapter -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, select Network adapters > the network adapter name.
3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

If the issue still persists, try testing the hardware - 

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Wireless Module test. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!