• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

Product number : 50M63PA#ACJ

1 REPLY 1
HP Recommended

@Anisha_29 

 

From the following list

 

           https://partsurfer.hp.com/partsurfer?searchtext=50M63PA

 

Your machine is a good machine.  Did you play around with your machine ? Please do a CLEAN install of Windows to start over again. You can also use Cloud Recovery tool to bring your machine back to Factory settings

 

                https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.