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Student
Posts: 1
Member Since: ‎08-10-2018
Message 1 of 2 (106 Views)

my laptop will connect to internet on home wifi here and at other places but not hotspot

Operating System: Microsoft Windows 10 (64-bit)

My hp laptop connects to home wifi and the internet here and at other relatives houses fine. But it connects to hotspots or places like mcdonalds but wont get the internet. Ive tried the support assistant fixes like updating drivers, typing netsh commands in command prompt and settingb bios back to default but nothing helps.

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Distinguished Professor
Distinguished Professor
Posts: 5,732
Member Since: ‎09-07-2017
Message 2 of 2 (61 Views)

Re: my laptop will connect to internet on home wifi here and at other places but not hotspot

Hi

 

Can we start with your settings by typing ipconfig -all please.

 

To get a connection you need an IP address. Then a Gateway IP.

DNS settings and username and password.

 

Of course you may have a 2.4 Ghz or 5.0 Ghz single frequency card.

 

 

I am not the voice of reason, nor the fount of all knowledge,
more like Pythia, the priestess of Apollo.

Her answers, usually cryptic, could determine the course of everything,
mine more unintelligible than cryptic, but still just as valid.
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