Highlighted
2much1 Student
Student
1 0 0
Message 1 of 2
134
Flag Post

my laptop will connect to internet on home wifi here and at other places but not hotspot

Microsoft Windows 10 (64-bit)

My hp laptop connects to home wifi and the internet here and at other relatives houses fine. But it connects to hotspots or places like mcdonalds but wont get the internet. Ive tried the support assistant fixes like updating drivers, typing netsh commands in command prompt and settingb bios back to default but nothing helps.

1 REPLY
Distinguished Professor
Distinguished Professor
5905 200 510
Message 2 of 2
89
Flag Post

my laptop will connect to internet on home wifi here and at other places but not hotspot

Hi

 

Can we start with your settings by typing ipconfig -all please.

 

To get a connection you need an IP address. Then a Gateway IP.

DNS settings and username and password.

 

Of course you may have a 2.4 Ghz or 5.0 Ghz single frequency card.

 

 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation