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my laptop will print but it will not scan r

Aspire V5
Microsoft Windows 10 (64-bit)

 I can get it to print but will not scan  It says this computer is not connected to the printer

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my laptop will print but it will not scan r

@Lizzie53

 

>>> Re: my laptop will print but it will not scan  r

 

I think you are talking about your printer, not your laptop. What is your printer ?  Please download an run the following tool (for Windows computers only):

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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