my printer goes offline after I print from my Iphone

[marandjer]

My printer goes offline whenever I print from my I phone

[Raj2111]

Hi @marandjer 

Welcome to the HP Support Community!

I understand that your printer shows offline, I am glad to assist you
 

To be able to assist you better please model number for your printer.

Meantime, please try these steps

If Air print has trouble reaching the printer, please try this:

Power off the printer, router and Apple handheld device.

Repower the router first, waiting about 15-30 seconds

then repower the Apple handheld device, again wait a few seconds

then repower the printer.

After the printer comes back on, wait 1 or 2 minutes and then try Air print again.

Please check this document as well : click here

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,