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HP Recommended
hp pavilion 15 notebook pc
Microsoft Windows 8.1 (64-bit)

Hi my laptop seems to have lost its wifi capabilty. My product number is K7R25EA#ABU.

 

I noticed i had to keep restarting my laptop to get wifi to work, ortherwise it kept asking for ethernet.

 

Then today while i was using the laptop my wifi went off and i could not connected to network. so i restarted my router and still would not connect. Then i restarted my laptop but no wifi icon was coming up. when ever i run trouble shotting it tells me to connect using the ethernet

 

If i go to... control panel>network and internet > network and sharing center> change adapter settings>  it only shows "bluetooth network connection " and "ethernet" and no wifi option

 

Help please.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I managed to fix the problem myself. incase any1 else has same issue here is the link i used to fix it. 

the command prompts fixed it for me. by the way im on windows 8 and this worked anyway.

 

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

View solution in original post

3 REPLIES 3
HP Recommended

IMG_3592.JPGTthis came up when I did a system quick test

HP Recommended
Also when I go to device manager and click on wifi adapter it says

"Currently, this hardware device is not connected to the computer ( code 45)

To fix this problem, reconnect this hardware device to the computer "

Diver is also up to date.
HP Recommended

I managed to fix the problem myself. incase any1 else has same issue here is the link i used to fix it. 

the command prompts fixed it for me. by the way im on windows 8 and this worked anyway.

 

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

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