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HP Recommended
HP ENVY Photo 7155 All-in-One Printer
Microsoft Windows 10 (64-bit)
  1. replaced modem, now have to update printer,  help

NEW MODEM ,   help to get printer to work with  new modem

1 REPLY 1
HP Recommended

@milla 

Hello,

Please restore the printer's network settings as follows:

  1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Wireless () icon.
  2. Touch Setup () icon, and then scroll and touch Restore Network Settings.
    A message appears stating that the factory network defaults will be restored.
  3. Touch Yes.
  4. Please reconfigure it.
  5. Please reconnect your printer to the wireless network as follows:
    1. Scroll and touch Wireless Setting, and then touch Wireless Setup Wizard.
    2. Then follow the instructions on the screen to connect the printer to your new wireless network.

Please use the HP ENVY Photo 7100 All-in-One series Printer Full Features Software and Drivers to install your printer.

Don't hesitate to contact us in case of need.

Best regards,:Wink:

 


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