no sound from LG SOUNDBAR

[Native69]

my lg SL3D9(C6) soundbar is paired with the hp Envy x360 laptop but has no sound.

The LG driver is 10.0.17763.678 and worked 4 days ago. there was not an error message either. 

Please help 

thanks very much 

[praveen196]

@Native69 Welcome to HP Community!

I understand that there is no sound from the soundbar that is paired with the HP laptop.

Please follow the below steps and check.

1. In Windows, search for and open Control Panel.

2. Click Sound, and then click the Playback tab.

3. The Sound window opens. On the Playback tab, select Speaker/Headphone or Speakers and Headphones, and then click Set Default.

NOTE: 

Use Default Devices for audio output devices such as headphones or speakers. Use Default Communication Device for making and receiving phone calls.

If the issue still persists, please try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type, and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!