03-10-2017 08:27 AM
i have been using my hp 2000 2d28tu since last 3 years n since last few weeks i m not able to connect to my home wifi even in full range.
it says connection to the network is taking longer than usual
i have my cell and other stuffs well connected to my wifi and they are working in good network
03-10-2017 05:52 PM - edited 03-10-2017 05:56 PM
Hello, @har5h - Hope you are well 🙂
Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!
I see that you are having issues while connecting your PC to the network. Do not worry, I’m here to help 🙂
Let’s start by performing a network power drain. Follow the steps below:
- Turn off all the devices connected on your network including the PC, Smartphones, printer, modem (if present) and router. Make sure all the devices in the network are turned off / unplugged.
- Wait for 2-3 minutes.
- Now turn on the modem if present. Wait till all the lights are steady and idle.
- Then turn on the router. Again wait for a couple of minutes so that the lights are all steady.
- Then turn on the PC and other devices.
If the issue persists, go to http://hp.care/2caW6kZ and perform the steps from 1-3 to reinstall the network driver and also to update the drivers.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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