robin181 Student
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not getting wifi connctivity. reinstalled drivers, etc etc. stil no use.

HP 15-r014TX
Microsoft Windows 8 (64-bit)
Wifi not connecting.
Reinstalled drivers chip set etc.
Still no use.
Please help.....
Bought this lap in 2014.
Still not abled to use wifi....
Please help.
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HP Support Agent
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HP Recommended

not getting wifi connctivity. reinstalled drivers, etc etc. stil no use.

Hello@robin181,

 

Welcome to the HP Forums!

 

I have read your post and understand that you need assistance in resolving the wireless connectivity issues. I will definitely help you.

 

I request you to try the links below and check if that provides any solution to fix the issue.

 

Let’s make sure that the wireless card is okay and faulty.

Perform the diagnostics using the link below and check if that finds any faults in the hardware.

 

http://hp.care/2iiIkki

 

If the test passes, then use the link below and check if that solves the issue.

 

http://hp.care/2dO0fu4

 

Hope that answers your question. Let me know for more.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
I work on behalf of HP

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