12-28-2016 06:36 AM
Reinstalled drivers chip set etc.
Still no use.
Bought this lap in 2014.
Still not abled to use wifi....
12-28-2016 03:39 PM
Welcome to the HP Forums!
I have read your post and understand that you need assistance in resolving the wireless connectivity issues. I will definitely help you.
I request you to try the links below and check if that provides any solution to fix the issue.
Let’s make sure that the wireless card is okay and faulty.
Perform the diagnostics using the link below and check if that finds any faults in the hardware.
If the test passes, then use the link below and check if that solves the issue.
Hope that answers your question. Let me know for more.
Glad to help you. I work for HP
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