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03-12-2024 10:49 AM - edited 03-12-2024 10:50 AM
Hi:
What is the full model number or product number of your notebook.
Use this guide to find that information.
How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes
I know what drivers you need for those devices, but you use different versions of the drivers based on the hardware the notebook has.
I also need to know what operating system you need the drivers for...W10, W7...
03-12-2024 11:20 AM
Hi @bb239 !
Thank you for visiting our English HP Support Community.
We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
@Paul_Tikkanen Thank you for helping! 🙂
Regards,
MayS.