poor wifi connection problem

[Senayalcin]

My computer detects the surrounding networks so poorly that it cannot connect to the surrounding wifi networks. My computer still sees the network as a poor connection, even if I'm standing next to my home modem. But, other devices at home can connect to the modem without any problems. I realized that the problem is with my computer. I had the same problem in the past. When I took it to warranty service, the service said a version on my computer was out of date. Now the same problem has occurred again. My computer can only connect to the internet using the wired connection method at the moment. Sometimes it does not detect wireless networks and sometimes it detects it too weak to connect.

[Rainbow23]

Hi @Senayalcin,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing wi-fi connectivity issues with your HP Laptop - 15-Dw2027nt.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

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