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‎02-24-2020 11:28 AM

HP Recommended
Product: hp officeject pro 8620

Hi. i cant make my printer to work, it says: "there is problem with printer or ink system" Any help its appreciate it! 

product name: HP Officejet Pro 8620

1 REPLY 1

‎02-27-2020 03:26 AM

HP Recommended

@fregon, Welcome to HP Support Community!

 

I understand the printer is in error state, I'd recommend you follow the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors to resolve the issue.

 

If the error persists, it could be a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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