printer set up

[technoidiot1]

I purchased a new computer.  Am trying to set up my HP Envy Photo 7858 printer to communicate with the new Samsung computer.  A code is asked for to create the set up.  I tried the numbers on the printer which do not work.  How do I get this code?  My former records are gone.  Thank you

[Nal_NR]

Hi @technoidiot1,

Welcome to the HP Support Community. 

I'd be glad to help you! 

To be able to answer you effectively, we need some information.

• Is the code being requested part of the Wi-Fi setup (e.g., for wireless direct printing) or part of an HP Smart or other software setup on your Samsung computer?
• Are you using HP Smart app or another HP software to set up the printer, and if so, at what stage is the code requested?
• Have you tried checking the printer’s display or network settings menu for any Wi-Fi Direct PIN or WPS PIN that might be required during the setup?
• Is the printer connected to the same network as your Samsung computer, or are you setting it up for a direct wireless connection?

Let me know