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"Unable to use bluetooth feature of my personal laptop"

HP Recommended
HP 245 G5 Notebook
Microsoft Windows 10 (64-bit)

I am not able to use the bluetooth since I have this laptop. The issue is that there is bluetooth option in setting but no option to either turn ON/OFF. I have already installed the latest bluetooth driver from the official hp website, but then also not able to make use of bluetooth. Please help me to solve my problem.

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