avinash_binu Student
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"Wireless information unavailable. The application will now close." Dialog Box

A dialog box saying "wireless information unavailable. the application will now close." comes when I'm opening HP wireless assistant. The wifi is working fine but when any bluetooth device is connected then then the wifi connection stops every ~5 minutes. If no bluetooth device is connected then wifi works fine. Please helpwireless.jpg

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Associate Professor
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Message 2 of 10
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"Wireless information unavailable. The application will now close." Dialog Box

Hi,

 

Try uninstalling and reinstalling the HP Wireless Assitant and check.

 

Uninstall/Reinstall HP WA

 

Before that update this and check if it helps:

 

Software Support for HP Integrated Module with Bluetooth Wireless Technology for Microsoft Windows 7

 

 

Let me know if it doesnt work..

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nasibeh_moradi Student
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"Wireless information unavailable. The application will now close." Dialog Box

hi,

I uninstalled and reinstalled the HP Wireless Assitant

but I receive the same notification when I START Windows.

The wifi is working fine but every time I restart my computer,after the WINDOWS starts, it stops about 10 min, after that

HP wireless assistant pops up and says "Wireless information unavailable. The application will now close."

after that notification the system is working fine.

please help how can I fix this?

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mayank_cr7 Student
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"Wireless information unavailable. The application will now close." Dialog Box

hello,

I'm having the same problem man!
Please email me on : [Personal Information Removed] , if u are able to fix this problem.

Thanks !
:)

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Regents Professor
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Message 5 of 10
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"Wireless information unavailable. The application will now close." Dialog Box

@mayank_cr7,

 

I understand you are experiencing an issue with your HP Wireless Assistant program.

 

You mentioned that you have the same issue listed earlier in this thread.  Since wifi is working fine, it doesn't appear to be a hardware issue so much as a problem with the program.

 

What is the product number?

NOTE: Do NOT provide the serial number.

 

What steps have you taken in an attempt to solve this?

Were there any updates (Windows or HP) prior to this happening?

Have you tried reinstalling the program using DavidPK's steps here?

 

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venkatdvs Student
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Message 6 of 10
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"Wireless information unavailable. The application will now close." Dialog Box

I get this message  "Wireless information unavailable. The application will now close." Dialog Box. But my wifi connection works fine. What should i do to fix this issue

 

 

Thanks

venkat

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Associate Professor
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Message 7 of 10
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"Wireless information unavailable. The application will now close." Dialog Box

Try this..

 

Click Start and in Start Search Type msconfig


It'll  open the System Configuration Window => Then Click on the Startup Tab at the Top => Find HP Wireless Assistant in the list of programs under startup and remove the check mark next to HP Wireless Assitant.

 

You can also go to Services Tab at the top then check the box next to "Hide all Microsoft Services".  Then look for HP Wireless assitant under service list and uncheck it..

 

Then click Apply and OK..Restart the computer and check if it still comes up..

 

 

 

 

 

 

 

Naphand Student
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Message 8 of 10
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"Wireless information unavailable. The application will now close." Dialog Box

By unchecking the HP Wireless Assistant, this has cured the problem. Thankyou, Naphand.

5*****

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sg20002 Honor Student
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"Wireless information unavailable. The application will now close." Dialog Box

Sorry for necroposting, but I have one solution to this. HPWA requires java for some reason. Also java 7 and\or 64 bit would not work. Only 32 bit java 6 works. So, make sure you have it installed.
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Rob-H-666 Top Student
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Message 10 of 10
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"Wireless information unavailable. The application will now close." Dialog Box

I have deleted the HP Wireless assistant but now I am lost as to how I reinstall it.  All references refer to Win 7 or earlier systems but I am running Win 10 Anniversary update.

 

I dont have the message appear now so it looks like deleting it has resolved that issue and do I need this functionality? Perhaps I just leave it deleted as nothing else appears to have stopped working, apart from my fingerprint reader which hasn't worked since the latest Win 10 upgrade failed to recognsed it and I cannot find a solution for that.

 

 

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