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Posts: 1
Member Since: ‎08-20-2017
Message 1 of 2 (109 Views)

regarding wireless driver

Operating System: Microsoft Windows 7 (64-bit)
sir i have hp 15-r006tu notebbook
i have installed wireless driver and update it
but it is not working....no wirell icon show in task bar sir please help me what driver should install so that my problem will eradicate
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HP Support Agent
Posts: 13,797
Member Since: ‎08-11-2014
Message 2 of 2 (71 Views)

Re: regarding wireless driver



Thank you for posting on HP Forums,

The Riddle_Decipher is at your service. 


I understand you have issues related to the wireless drivers,

I'll be glad to help you out, however, for an accurate solution I will need more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).


Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Have you attempted a system restore?

Did you run a hardware test on the computer using the F2 key during a restart? 


Did you attempt to install the latest drivers from HP website?

(Click here, if you haven't done that yet)


In the meantime, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

Please reply with the details for further assistance. 


Eager to help!


If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!

I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation