12-23-2016 12:43 PM
My notebook only finds wifi if it is within a few feet of the router. The router is not the problem--my smartphone does not have a problem with wifi. And my notebook will not pickup wifi in other places with good routers.
A tech told me it is probably my wifi card. But would I be picking up wifi at all (even a few feet from the router) if the card were bad? If you think it is more likely the card, then what are some good replacement cards? Would like to get 5g as well as 2.4g if possible. If it is the antenna, what kind of antenna do I get? Please be as specific as possible. Thank you
12-23-2016 01:45 PM
Your machine has
1x1 802.11b/g/n WLAN card
and antenna is built-in around its screen. New anntena may not work and adding/replacing it can be like a heart operation. It may simply loose from the connector. My suggestion: reseat the antenna. Pages 61 & 62 of the following manual may help:
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-30-2016 07:42 AM
I researched and saw how difficult it would be to replace the antenna. And I am all thumbs. Hoping I don't have to deal with that. I'll check the antenna connection. ( I did drop the laptop and the battery popped off. Maybe it jarred the antenna connection loose.)
But you think it is more likely an antenna problem than a wifi-card problem? If it was the card, would I still be able to get wifi close to the router?
01-18-2017 09:15 PM
Thanks for your help. Turns out it is my wifi card. It is 1x1 802.11b/g/n WLAN card. It's a 2.4G. Can I replace it with a 5G? Do you have recommendation for replacement?
laptop is HP Notebook - 15-r132wm Model #: K7W77UA
01-22-2017 01:58 PM
I took it to a well-reputed computer repair shop that does not charge for diagnosing. Tech verified problem. He opened up the computer and said there was nothing to indicate antenna problem. Did some tests to determine if there was a software, virus, malware problem. Nothing. Maybe other tests. Said it was the card. Said sometimes this happens with cards.
01-22-2017 06:19 PM
thank you for the info. i will take it to a similar shop and try the wifi card replacement route. i will also keep checking forums, at this point i do not think any of the wifi,driver updates are working and the card is the next attempt.