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Honor Student
Posts: 2
Member Since: ‎04-23-2014
Message 1 of 11 (28,839 Views)

reset admin password for officejet pro 8600

how do I reset the admin password?

Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 11 (28,814 Views)

Re: reset admin password for officejet pro 8600

Hello nitagirl

 

Welcome to the HP Forums!

 

I can definitely help you change the printer's admin password!

 

1. Double-click on the printer icon on the desktop to open the HP Printer Assistant.

2. Click on the "Printer Home Page (EWS)" option.

3. This will open a webpage with the printer. Click on the "Settings" tab on top.

4. On the right, under "Security" click on "Password settings". (Verify the page if you are asked to.)

5. Type the password you want in both password fields (or leave it blank if you do not want a password) and hit "Apply".

 

That's it! Please let me know if this helps! Thanks!

 

Mario

I worked on behalf of HP.
Honor Student
Posts: 2
Member Since: ‎04-23-2014
Message 3 of 11 (28,775 Views)

Re: reset admin password for officejet pro 8600

Mario,

 

Thank you. But these instructions did not work. 

1. When I clicked on the printer icon, I didn't see the home page option.

2. I went to the 10.x.x.x ip on teh network and got to EWS

3. I clicket on setting and found password settings but the instructions didn't work.

 

does it matter that I am not on the original computer that I installed the printer from the first time?

I am working from a 2nd compouter on my network now.  Should that matter? The original computer was wireless and this one is wired.

 

Help!

Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 4 of 11 (28,762 Views)

Re: reset admin password for officejet pro 8600

Well, it should be done on the original connection and through a wireless network. These steps should work, though. Don't forget that leaving it blank should remove a password. You can also alter the password to something easy if that doesn't work.

 

Mario

I worked on behalf of HP.
Student
Posts: 1
Member Since: ‎06-16-2014
Message 5 of 11 (28,668 Views)

Re: reset admin password for officejet pro 8600

I am also having trouble resetting my password. When I open the assistant, I am giving 4 choices: HP Print, FInd Ink, Visit forum, View Printers. No home page option.

Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 6 of 11 (28,660 Views)

Re: reset admin password for officejet pro 8600

Hello JBSmith1,

 

Please follow these instructions to reset your admin password:

 

1. Double-click on the printer icon on the desktop to open the HP Printer Assistant.

2. Click on the "Printer Home Page (EWS)" option.

3. This will open a webpage with the printer. Click on the "Settings" tab on top.

4. On the right, under "Security" click on "Password settings". (Verify the page if you are asked to.)

5. Type the password you want in both password fields (or leave it blank if you do not want a password) and hit "Apply".

 

Please let me know what happens. Thanks!

 

Mario

I worked on behalf of HP.
Student
Posts: 1
Member Since: ‎10-29-2014
Message 7 of 11 (27,612 Views)

Re: reset admin password for officejet pro 8600

The instructions above don't work if you've already set a password and that password isn't working.  Are instructions available for resetting the 8600 admin password from the original PC (Windows 7 OS) or through the Officejet control panel?

 

Thanks,

Ga_Peach_2k1

Student
Posts: 1
Member Since: ‎08-26-2015
Message 8 of 11 (23,316 Views)

Re: reset admin password for officejet pro 8600

Well, i don't know what's happening here.. but the user question was to RESET password on printer login page..
your answer isn't apply..
I'm having the same problem.. and what's mean that we use an user and password to login.. and we need to reset that configuration!!

The world is big, and it is easy .. just need to be proven!
Honor Student
Posts: 2
Member Since: ‎10-13-2016
Message 9 of 11 (15,220 Views)

Re: reset admin password for officejet pro 8600

I had searched for the answer to this, and the following is a solution that can be done on the printer's touch panel:

 

*If you do not know how to set up the network portion, please copy down the IP address, Subnet Mask, and Gateway. Also, take note if DHCP is turned On or Off. If ON, the network configuration is done automatically. To know if DHCP is active:

1. If you connect your laptop without having to enter an IP address/Mask/Gateway IP, then you most likely have DHCP active.

2. Choose the option to print the Netowrk Info (wired and wireless). This should have all the information that you need.

 

The Password Reset Instructions (I found this on the printer one day):

1.From the main page of the touch panel, choose the wi-fi icon on the bottom row

2.From the new page, select the small "gear" icon on the bottom

3.Scroll down, and select, "Restore Network Defaults"

4.The resulting page will forewarn you that the reset  will erase all network settings including the elusive "Embedded Web Password," password.  Select OK.

Student
Posts: 1
Member Since: ‎01-06-2017
Message 10 of 11 (13,002 Views)

Re: reset admin password for officejet pro 8600

I cannot print from my iPad. When I go to settings and try to select hp-print-77-office jet pro8600...it asks me for a password???

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation