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Locked

‎12-31-2022 02:08 PM

HP Recommended
Product: HP Notebook - 17-ca1065cl
Operating System: Microsoft Windows 11

My laptop loses internet on the wifi at my condo.  The router is actually an access point  (ubuiquiti unifi)  if that matters.

Realtek RTL8821CE 802.11ac PCIe  adapter

* other devices (phones, ipad, laptops) work fine on the network

* my laptop works fine on other wifi networks

* turn wifi off and back on usually get it to work again, but sometimes I reconnect, it shows connection, says I have internet, but I actually don't

 

 

Connects fine, but after 15 minutes to an hour, it loses internet.  Shows I still have a connection to the wifi, but no internet.  If I turn off wifi at the laptop, then turn back on, it usually connects back and works for a while, but always loses internet at some point.  Internet speed slows down to a crawl before I lose it completely, but can't confirm this.

 

I've already

* reset network settings

* uninstalled and reinstalled the adapter driver

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