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‎07-23-2022 03:28 AM

HP Recommended
Product: HP Notebook - 15-dw0037wm
Operating System: Microsoft Windows 10 (64-bit)

my laptop was stolen after being arrested and my stuff was left at the hotel i was stayin at and i was wondering if there was any way to ping the location of my laptop so i could poss regain possession of it thank you if you answer 

Category:
1 REPLY 1

‎07-24-2022 10:41 PM - last edited on ‎07-25-2022 06:53 AM by

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Very sorry to hear this!  Unfortunately, HP has no way to track it.

 

 Unless you activated "Find My Device" on your laptop ~before~ it disappeared, or if you have specialized software installed (i.e. [Content Removed]), the laptop is gone.   

WyreNut_0-1658724054806.png

 

 

IF you did activate "Find My Device" you'll need to contact MicroSoft:   account.microsoft.com/devices

 

It has been recommended many times on this Forum that you contact local law enforcement and let them know any pertinent details you might be able to find - model number, serial number, and proof of purchase (in case they locate a laptop as a result of a crime committed).

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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