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‎12-23-2021 07:00 PM - last edited on ‎12-24-2021 07:47 AM by Retired

HP Recommended
Product: HP 15 TouchSmart
Operating System: Microsoft Windows 10 (64-bit)

Hello I UPDATE to windows 10 and now my bluetooth is no where to be found , I try everything that the virtual assistant says and nothing, i even went to intel to download a bt drive but nothing it didnt work, unless i download the wrong one, i just want my wireless bt to work again, i try update and nothing does anyone knows how to fix this ??? thanks in advance 

Category:
2 REPLIES 2

‎12-23-2021 09:03 PM

HP Recommended

@Betovn02 

 

What EXACTLY is your HP 15 TouchSmart ? Without knowing its model/product I can't help. Please use the following way to find out the model/product of your machine


                  https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎12-29-2021 05:38 PM

HP Recommended

how do i find that??? it only says hp 15 touchmart intel core i3 

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