’ve been experiencing frequent Wi-Fi drops with my Realtek RTL8822CE 802.11ac PCIe Adapter.

[fixitfelix24]

Desktop Wireless and Networking

Hello HP Community,

I’ve been experiencing frequent Wi-Fi drops with my Realtek RTL8822CE 802.11ac PCIe Adapter.

The connection shows 100% signal strength, but it often freezes for a few seconds or drops completely. In Task Manager → Performance → Wi-Fi, the Send and Receive rate suddenly drops to 0 Kbps and then goes up again.

I have already tried:

• Updating the driver via Device Manager (still the same result)

• Switching between 2.4 GHz and 5 GHz Wi-Fi bands

• Disabling power-saving mode for the adapter

• Restarting router (no effect)

Details:

• Adapter: Realtek RTL8822CE 802.11ac PCIe Adapter

• Band: 5 GHz (Channel 157)

• Radio Type: 802.11n (not 802.11ac)

• Driver version: 2024.10.228.9

Could HP please provide the latest stable driver for RTL8822CE for my model?
Also, is there any firmware or BIOS update that helps improve the Wi-Fi stability for this chipset?

Thank you!

[Paul_Tikkanen]

Hi:

Below is the link to the latest Wi-Fi driver HP currently has for the Realtek RTL8822CE Wi-Fi adapter:

Version 2024.10.230.600

sp162860.exe

OPERATING SYSTEM(S):
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 11 version 25H2 (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

[fixitfelix24]

I Installed it and did a restart and after I did a restart on fast.com my speed was 400 mbps and it instantly dropped to 20 mbps. Not maintaining that speed at all.