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envy 360

when my laptop comes out of sleep mode it loses the internet connection what is the fix for this?

 

1 REPLY 1
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@crl12000 Welcome to HP Community!

 

I understand that HP laptop after woke up from the sleep mode, the internet will not connect.

 

Do not worry. I will try to fix the issue.

 

Please perform the below steps:

 

1. Press Windows Key + R and type devmgmt.msc in the Run dialog box to open Device Manager.

2. In the Device Manager window, expand Network Adapters and look for your WiFi driver, do a right-click on it, select Properties.

3. In the property sheet, switch to the Power Management tab and uncheck the option. Allow the computer to turn off this device to save power. Click OK.

 

You may now close Device Manager and restart the machine to get your issue fixed.

 

Please refer to the below video shows how to change the settings.

 

https://www.youtube.com/watch?v=F9Nc_p9g7iI

 

Note: The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions.

 

I hope that answers your query,  


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Have a great day ahead.

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