raghuu14 Honor Student
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when wifi shows connected and secured

in my laptop ..it shows wifi connected but secured then when i open my browser its show there is no internet connection... how to resolve tis issue

 

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HP Support Agent
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when wifi shows connected and secured

Hey @raghuu14,

 

Thanks for being a part of the HP community! It will be amply rewarding to work with experts for resolutions, tips and tricks. I understand that you are having Wi-Fi issues with the machine. I will be happy to assist you.

I would require more information to assist you better.

  • Please let me know the computer's product#, and operating system.
  • When did you first notice that the browser shows that there is no internet connection?
  • Have you tried a different browser like Google Chrome or Firefox?
  • Do other devices go online on the same network?

 

If it has worked in the recent past, you might want to perform a system restore to try and resolve the issue.

Link for system restore:

http://hp.care/2c1kggM

Perform the step “Restore your computer when Windows starts normally” from the link. For further troubleshooting regarding wifi issues please visit this link: (assuming that the Operating System is windows 10)

http://hp.care/2ci3ygv

You could also check this YouTube video for browser showing errors that there is no internet connection.

YouTube Link:

http://hp.care/2cbYLhy

 

I hope this helps! To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help.
 

DavidSMP
I am an HP Employee

raghuu14 Honor Student
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when wifi shows connected and secured

Tq..I have suucesfuly solved d prblm .before hand itself..anyhow thanks for your concern.
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HP Support Agent
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when wifi shows connected and secured

Hi @raghuu14,

 

I am extremely glad that you have successfully resolved the issue. If you find my post useful and  you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.

DavidSMP
I am an HP Employee

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