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- Notebook Wireless and Networking
- wi fi and bluetooth ability somehow got removed without me k...

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06-27-2024 12:23 AM
yes last month we had a bad storm and a tornado hit and i had a tree come through my house. the night before everything was normal the morning of the storm when i finally made it back home my laptop has some seems like its erased any evidence that it ever had wifi or bluetooth did resets and restores and diagnostic says everythings fine but i can only connect to network via cable and thats the only option laptop says it has
Device name ZPERMICIDES-LAPTOP
Processor Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID 06C90173-8F1C-4562-9702-B9AAC668D130
Product ID 00325-81553-65258-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display