wifi adapter not shown in device manager

[pronayprasenjit]

Wifi driver or adapter and bluetooth driver  not shown in device manager when i click on network adapter option.

                                      Please help me so i can use wifi properly.

[banhien]

Hi,

Your machine came with FreeDOS:

   http://support.hp.com/us-en/document/c04410332

It has Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter. Please try the following driver for Windows 10:

     http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72517.exe

Regards.

[pronayprasenjit]

Thank you sir for reply.But problem have not solved .Even after install the griven driver there had not shown any adapter in device manager and wifi indicator light still orange in colour.such type of problem occure which are given below.

          please help me sir..such type of problem will occure which are given below.

[banhien · Accepted solution]

Hi,

Have you rebooted your machine ? Very intresting, based on parts list, your machine must have Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter:

   http://partsurfer.hp.com/Search.aspx?SearchText=J8B79PA

and the specs of your machine says it has 802.11b/g/n (1x1) and Bluetooth 4.0 combo:

     http://support.hp.com/us-en/document/c04410332

Please try again:

   http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

and

   http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

From the following link:

   http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/6875200/model/7308901

Regards.

[pronayprasenjit]

Thank you sir...yes i also restart my laptop.But problem had not solved

[banhien]

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@pronayprasenjit wrote:

Thank you sir...yes i also restart my laptop.But problem had not solved

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Hi,

have you tried both sp71571.exe and sp71572.exe above ? Any error ?

Regards.

[pronayprasenjit]

thank you sir for help me..my problem had solved