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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP Chromebook 14a-na0000 (8NN65AV)
Chrome OS

the wifi connection is unstable, I guess since last OS update.

the book disconnects and reconnects systematically in particular when connecting to a 5G router.

connecting via 2.4 seems more stable.

This issue is specific to my HP chromebook, other devices connect without any problem.

I have consulted other similar posts and have already followed the 3 recommended steps, including a powerwash without any improvement.

thanks for your help

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