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wifi connectivity issue

Hp P6510f
Microsoft Windows 7 (64-bit)

cannot connect to wifi signal,  wifi signal shows up , gives option to connect, but just spins and spins, when i try to connect.  recognizes wifi siganl when i am in the room with router gets 5 bars. I get a red x on the 802.11 wirelesslan card but it shiws 5 green bars and the wifi network shows up when i click on it. , when  i do a trouble shoot it indicates, noe of the networks you have previously connevted to are in range.

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wifi connectivity issue

Hello, @stevek57 - Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

I understand that you are having trouble connecting your printer to the network.

 

First off, please update the printer firmware. There is a firmware update to improve your printer network capabilities.  Go to http://hp.care/2oY4BXm to download and update the printer firmware. Once the firmware is updated, try the steps listed below to perform a power drain on the printer:

 

  •  With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Now, use the wireless setup wizard to connect the printer to the network. Here are the steps:

 

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

  4. Touch the name of your network and follow the on-screen instructions.

 

Those steps should do the trick, let me know the outcome!

Cheers 🙂


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DVortex
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