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deveshakakd Student
Student
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Message 1 of 2
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wifi shows limited on laptop but works fine in phone

pavillion 16 e0tx
Microsoft Windows 8 (64-bit)

wifi shows limited on laptop but works fine on phone . netsh ,ipconfig , formated the laptop but nothing is working .please help

 

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Regents Professor Regents Professor
Regents Professor
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HP Recommended

wifi shows limited on laptop but works fine in phone

Dear Customer,

 

Welcome and Thank you for posting your query on HP Support Forum

 

It looks like you are not able to connect to the Wireless Network with your Notebook

 

Please read the tips and steps shown below, find out what is relevant to your current situation and try

performing some steps which might help resolving the issue

 

1. Check for the Wireless Light, Try turning ON the Wireless by pressing the Wireless Button

 

2. Check if Wireless[WLAN] is enabled in BIOS

 

3. Check if you have yellow "!" mark or red "x" mark for Wireless Adapter under Device Manager

Note: Right Click on the Adapter, Uninstall the driver and restart the Unit[Windows will load the drivers again]

 

4. Check the last time wireless was working fine and perform System Restore, Reset the BIOS to setup defaults by

tapping F10 Key under BIOS

 

5. Power OFF the Unit, Remove the AC Adapter & Battery, Press and hold the Power Button for 1 full minute

 

6. You can also download and install the latest BIOS Update for the Unit from HP Support Site

 

7. Uninstall the Wireless Drivers again from Device Manger and this time download and re-install the drivers from

the HP Support Site

 

8. If you are using HP Wireless Assistant on your Unit, Please uninstall the same and re-install it again

 

9. Check if your Wireless Card detects any other Wireless Network nearby, in that case delete the existing wireless

profile and re-create the same

 

10. Incase if all these steps doesn't fix the issue, you can try removing and reseating the Wireless Card on the Unit

Note: Please do this step only if you are comfortable doing it

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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