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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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windows 10 2004 update

HP Recommended
pavillion W9V61EA#ABU
Microsoft Windows 10 (64-bit)

I HAVE UPDATED MY HP PAVILION TO WINDOWS 10 2004 PRODUCT NO. W9V61EA#ABU TO WINDOWS 10 VERSION 2004 AND IT SAID I HAD NO INTERNET CONNECTION TRIED ALL THE ADVICE GIVEN ON LINE ON ANOTHER LAPTOP. WHICH BY THE WAY IS AN HP AND HAD NO PROBLEMS WITH IT AFTER IT UPDATED. SO DECIDED TO ROLL BACK TO PREVIOUS VERSION OF WINDOWS 10 AND EVERYTHING WAS BACK TO NORMAL WHAT THE HELL IS GOING WRONG WITH UPDATES.

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HP Recommended

@ZA_1

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before you update the Windows 10 versions of your computer, here are a few recommended steps that should be completed

  1. Check product compatibility:

    Installing Windows 10 updates on non-compatible products may result in issues that may break functions or features. HP keeps a record of all products that are tested for newer Windows 10 versions. For tested products, HP will provide updated driver and software. Check HP Products Tested with Windows 10 
  2. Update BIOS:

    BIOS is a key element that ensures newer updates and existing components can work together. Ensure that you have the latest BIOS installed in your PC before updating Windows 10. To learn more about how to install updated BIOS, visit the documents below.
  3. Update Graphics Drivers:

    An out-of-date graphics driver can cause the Windows update to fail and roll back. It is recommended to check and ensure that the latest Graphics drivers are installed in your computer before starting the update process. Visit the Software Driver Download to select your product and download the latest driver.
  4. Check for updates:

    Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available. For additional information visit Updating drivers and software with Windows update.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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