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CTB2
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Message 1 of 2
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wireless adapter issue disconnects wfii multiple times daily.

HP Recommended
envy 4-1130us
Microsoft Windows 10 (64-bit)

HP wireless adapter issue disconnects wfii multiple times daily.

Then the computer tells me it can't connect to my own network.

25x+ daily I need to do troubleshooter or disable wifi then I can reconnect to my own network again.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@CTB2 Have you noticed if the network connection fails when the notebook is switched to battery power (Disconnecting the adapter)?

(If yes, Click here to troubleshoot the same)

 

If the issue persists or occurs at random moments, I recommend you Update the BIOS & the chipset drivers using the HP website:
Click here to download
 

Also, did you install the Windows 10 using the recovery manager or was it a retail copy from the store?

Eager to help, please reply with the details for further assistance,

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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