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‎03-02-2019 11:02 AM

HP Recommended
Product: E4X59PA

Suddenly after switching on the laptop today, I am facing problem in assessing wireless and bluetooth connectivity.

Can't on or off bluetooth or wireless option

Tags (1)
1 REPLY 1

‎03-03-2019 02:39 PM

HP Recommended

@smcon1

 

Welcome to HP Support Community

 

I suggest you update/reinstall the wireless driver from Device Manager

 

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Network Adapters and expand the List
- Look for wireless/bluetooth driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the wireless/bluetooth driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

 

Also update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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