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- HP Community
- Notebooks
- Notebook Wireless and Networking
- wireless connecting problem

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11-24-2019 11:31 AM
hi
I installed wireless network driver but I can't connect to any network and signal strength is poor every time. 3 years ago I downloaded the appropriate driver but I lost it and now any driver I'm installing is not good and I can't connect to any network. my network adaptor model is Broadcom 802.11n and my Os is (7) 64 bit. hp is no longer support this os and its drivers
please help.
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Accepted Solutions
11-24-2019 01:00 PM
Hi:
You need this W7 BCM wifi driver for your model...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
Here's the Bluetooth driver you will also need for the BCM card...
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
11-24-2019 01:00 PM
Hi:
You need this W7 BCM wifi driver for your model...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
Here's the Bluetooth driver you will also need for the BCM card...
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
11-25-2019 07:15 AM
You're very welcome.
You should be able to use all of the W7 x64 drivers and software from the 15-ab000 on your model, except the BIOS and firmware files.
https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-ab000-Notebook-PC-series/7771366
After you go through that driver page, and if by chance there are still any drivers missing, post the description of the device, and the hardware ID, and I will see what else I can do to help.
Use this guide to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
12-13-2019 02:14 AM
hi again
i installed amd driver and also intel driver but my games didn't run correctly and my GPU doesn't work correctly. I also fix switchable graphics setting but still, I have the same problem. please help me. thank you