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- wwan stops working after driver update 830 g6

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03-13-2024 06:58 AM
Product: HP EliteBook x360 830 G6 Notebook PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)
Hi,
We are sending out a driver updates from Configuration Manager to the customers laptops.
The update is done through a task sequence and also updates the WWAN driver.
On some computers we have discovered that after the update of WWAN driver has run the card disappears från Device Manager and can no more be used.
We have tried to run the update for the card again but it is just gone from Device manager.
Have also tried to update BIOS, but it doesn't solve the issue.
Does anyone have any suggestions?
Best regards
Peter Junell
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